Post by dbarata on Jun 18, 2018 1:10:54 GMT
Nunca comprem no Gearbest!
Após 6 meses aguardando o produto, a Receita do Brasil me comunicou que o produto foi taxado em 3.000 reais porque o vendedor declarou um valor falso. Pedi o retorno do produto para o vendedor, e mesmo sabendo que o vendedor receberá o produto de volta, intacto, não querem nem mesmo reembolsar-me com o valor do produto!
Nunca vi isso em minha vida, nunca tive um problema desses com o Aliexpress. GEARBEST, devolvam meu dinheiro!
---------------------------------------------------------
Never buy in GEARBEST!!!!
I bought an oneplus 5t, paying R$ 1873 (aproximately U$ 500 dollars), and after been stuck for 6 months in international mail service, the internal revenue refused the entrance of my mobile phone in Brazil because the seller declared an unreal value for the product, then, it's RETURNING back to the seller. Inspite of the seller getting back his product, with no loss, GEARBEST is denying to compensate me or, at least, refund me with same value I paid for the the mobile phone, even if I didn't receive due a false declaration by the seller.
If you wanna take the risk, Gearbest thinks they can surpass the local law and not excel for their costumer satisfaction. I'm feeling totally cheated and frustrated, and I won't stop spreading this out til they solve my problem! Have fun, Gearbest.
Honor what you promise in your RETURNING policy: www.gearbest.com/about/warranty-and-return.html
Order number: W1712111545345914
Ticket number: T18053002465
Tracking number: LS995083435CH
Após 6 meses aguardando o produto, a Receita do Brasil me comunicou que o produto foi taxado em 3.000 reais porque o vendedor declarou um valor falso. Pedi o retorno do produto para o vendedor, e mesmo sabendo que o vendedor receberá o produto de volta, intacto, não querem nem mesmo reembolsar-me com o valor do produto!
Nunca vi isso em minha vida, nunca tive um problema desses com o Aliexpress. GEARBEST, devolvam meu dinheiro!
---------------------------------------------------------
Never buy in GEARBEST!!!!
I bought an oneplus 5t, paying R$ 1873 (aproximately U$ 500 dollars), and after been stuck for 6 months in international mail service, the internal revenue refused the entrance of my mobile phone in Brazil because the seller declared an unreal value for the product, then, it's RETURNING back to the seller. Inspite of the seller getting back his product, with no loss, GEARBEST is denying to compensate me or, at least, refund me with same value I paid for the the mobile phone, even if I didn't receive due a false declaration by the seller.
If you wanna take the risk, Gearbest thinks they can surpass the local law and not excel for their costumer satisfaction. I'm feeling totally cheated and frustrated, and I won't stop spreading this out til they solve my problem! Have fun, Gearbest.
Honor what you promise in your RETURNING policy: www.gearbest.com/about/warranty-and-return.html
Order number: W1712111545345914
Ticket number: T18053002465
Tracking number: LS995083435CH
